ESO Solutions and IamResponding Team Up to Enhance Data-Based Situational Awareness

and Incident Reporting Capabilities for First Responders

Two Proven Leaders in Emergency Response Leverage Decades of Industry Experience to Deliver

Best-in-Class, Cutting-Edge Technology

[NEW YORK] – IamResponding announced a strategic partnership with ESO, a leading data
and software company serving fire departments, emergency medical services (EMS), hospitals
and state and federal agencies. IamResponding, a RapidSOS solution, and ESO combine the
strengths of the premier incident alerting and situational awareness communication platform
with the industry-leading records management system.

This partnership focuses on making a real impact where it counts the most, reshaping the
dynamics of emergency response. The two companies’ collaboration marks a pivotal moment in
emergency services, introducing enhanced incident data capabilities that empower first
responders to make better-informed decisions swiftly and efficiently.

Customers can expect exciting enhancements to IamResponding and ESO’s offerings:

● Real-Time Insights for Rapid Response: With rich incident data from IamResponding
including actual 911 caller location, health profiles, vehicle telematics, alarm information
and more from over 500M connected devices and ESO’s extensive repository of critical
information — including property details, occupancy status, pre-plans, hydrant locations
and inspection records — responders get a clear view of the situation fast. This means
quicker, more informed decisions that can save time and lives. The comprehensive
dataset enables a more informed emergency response and assists mutual aid agencies,
improving coordination and effectiveness across jurisdictions.

● Streamlined Incident Management and Permitting Processes: By leveraging the
IamResponding community portal and ESO Properties, Inspections and Permits modules,
first responders can streamline operations and easily stay compliant. This integration
empowers users to easily tap into a vast network of resources and expertise for
smoother workflows.

● Closed Feedback Loop for Continuous Improvement: The collaboration goes beyond
initial response efforts, as incident response data from IamResponding will be seamlessly
delivered back into the ESO platform. This closed-loop system ensures that every
incident contributes to refining future responses, enhancing overall efficiency and
effectiveness.

● Comprehensive Solutions for Empowered Response: Together, ESO and IamResponding
offer a robust toolkit for emergency response and department operations. From mobile
dispatch alerts and real-time tracking to logistics management and fire-incident

reporting, responders can access industry-leading tools that streamline operations and
elevate performance.

When paired, the two technologies offer unparalleled reporting and data insights,
comprehensive fire records management, seamless compliance for national and state-level
requirements, real-time caller locations and apparatus tracking, interactive mapping and more
for first responders.

“We are excited about the opportunities this partnership presents to our customers and the first
responder community at large,” said Eric Beck, President and CEO of ESO. “IamResponding is an
innovative solution for our customers looking for real-time critical incident information, and
further enhances their ability to improve community health and safety through the power of
data.”

“This partnership with ESO marks an exciting milestone in our journey, but it’s just the
beginning,” said Daniel Seidberg, President of IamResponding. “Together, we’re committed to
pushing the boundaries of innovation in emergency response technology, ensuring that first
responders have the tools and enhanced emergency data they need for situational awareness
in an ever-evolving emergency response landscape.”

The collaboration taps into combined decades of industry experience and cutting-edge
technology. Today, IamResponding and ESO will focus on their core strengths while leveraging
each other’s expertise to enhance technology features and make data even more actionable for
improved patient outcomes. Both companies are committed to ensuring seamless integration
and delivering unmatched value to their shared customer base.

 

For more information about the partnership or media inquiries, please contact:

Media Contact IamResponding:
Loren Bolton
lbolton@rapidsos.com

Media Contact ESO:
Kaitlyn Karmout
kaitlyn.karmout@eso.com